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Five Questions To Ask During An Apartment Tour In Westfield

May 28, 2020

Swimming pool at Westfield apartment.
Going on an apartment tour is a crucial step in knowing if that a particular community will work for you. But while you’re inspecting the kitchen and storage space on your Westfield apartment tour, try to also use the time to ask your tour guide some in-depth questions. These questions work well to help you get a glimpse of the feel and resident service the community can give. Remember that your apartment will be your home for a while, and it’s good to know exactly what you’re signing up for. To get you started, here are the five questions to ask during an apartment tour in Westfield.

What Is The Community’s Pet Policy? 

Pets in a pet friendly apartment 

Many complexes advertise themselves as pet-friendly apartments in Westfield, but that term means different things to different communities. Some buildings have restrictions on the type of dog breeds they allow or limit how many pets can be in the apartment. Certain pet policies prohibit small animals, such as rats, hamsters, birds, or lizards. And all pet policies most likely have a pet fee for your furry loved ones -- and many may even have a cleaning fee when you leave.

Finding out about the pet policy is a must if you live with a dog or cat, or you’re wanting to get one in the near future. After all, your pet needs to be just as comfortable in your apartment as you are. However, it's also a good question to ask on an apartment tour if you don’t own a pet. That way, you know what kinds of animals you might see on an everyday basis. We also recommend asking what pet-friendly amenities complex provides -- like dog parks or free waste disposal bags.

How Will I Pay Rent And Utilities?

In the old days, rent was always paid by check at the office. Now, there might be different ways to pay rent. Does the community have a web portal or can I use direct deposit? Can I pay by credit card and receive points for my rent? Some places might even allow you to pay through popular payment systems like Venmo or PayPal. Asking this question during an apartment tour can be key for those who are frequently out of town or want a more convenient option for paying rent.

Finding how the complex handles utilities can also make your life easier in the future. What utilities are included with rent? Are you able to incorporate utilities in my rent check? Are utilities, such as water, electric, and gas, set by communal use or are they calculated by individual apartments? Do I have a choice on the internet, phone, or cable providers, or do I have to go with the same provider as everyone else in the community? These questions may feel cut and dry, but sometimes the answers are different than you'd expect.

What Amenities Can I Use?

Swimming pool in a JC Hart community

Your Westfield apartment tour should also include a quick tour. During your Westfield apartment tour you should also walk through the amenities and grounds. Even though an overview of what a community has is nice, you might want to probe further into the details of the communities’ amenities.

If you want to exercise in the morning or late at night due to your personal schedule, go ahead and ask about the fitness center’s hours -- and when it’s most often used. Parents may want to know what the policy is for children to use the basketball court or pool. If you want an apartment that’s not only a space to sleep, but a community that enhances your lifestyle, it’s vital to ask amenity questions during your apartment tour. The answers may be the decision point between two apartment communities in Westfield.

What Happens If I Need Maintenance?

Bedroom door of an apartment

Before you finish your apartment tour, be sure that you ask about the maintenance situation. Maintenance policies and procedures can vary wildly, from on-site maintenance to third-party maintenance that needs to be scheduled during operating business hours. Emergencies do happen from time-to-time, but it’s how your maintenance requests are handled that can make or break how you feel about your apartment.

When you ask about maintenance, it’s good to be thorough. Does the apartment have 24-hour on-site maintenance, or can personnel only do repairs during the usual 9 to 5 business hours? Who do I call about an urgent repair need? Do they have an online form to complete request maintenance? And how will I be contacted when they’ve completed the repair? It’s also a good idea to ask what services isn’t covered by maintenance, such as washer/dryer installation or new shelving.

What Is The Parking Situation?

Parking lot at a JC Hart community

When you’re taking your apartment tour in Westfield, it’s good to ask what how parking is handled. Do I have an assigned place to park, or is it first come first serve? Will I receive a sticker or hang-tag for my car, and what if my family has two or more cars? Does my lease include an individual garage or carport? And make sure to ask about any towing policies. The last thing you need is to get your ideal apartment, but realize that you need to go around the block for half an hour to snag a curbside spot.

Harmony Will Answer All Your Questions During Your Apartment Tour In Westfield

Schedule your apartment tour with Harmony today, and we’ll answer each of your questions while taking you through the perfect apartment home. Simply call 317-795-0224 or click the “schedule a tour” button. And remember to ask your partner or roommates to , as they could ask some questions, too! Can’t come to the property? Virtual tours are available!