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5 Questions To Ask During An Apartment Tour In Westfield

Going on an apartment tour is a crucial step in deciding if that a particular community will work for you. But while you’re inspecting the kitchen and closet space on your Westfield apartment tour, it’s also a good time to ask your tour guide some in-depth questions. These questions work well to help you get a glimpse of the feel and resident service the community can offer. Remember that your apartment will be your home for some time, and it’s good to know just what you’re signing up for. To get you started, here are the five questions to ask during an apartment tour in Westfield.

What Is The Community’s Pet Policy? 

Pets in a pet friendly apartment 

Many complexes market themselves as pet-friendly apartments in Westfield, but that can be a fairly vague term. Some buildings have restrictions on the type of dog breeds they allow or limit how many pets can be in the apartment. Certain pet policies prohibit small animals, such as rats, hamsters, birds, or snakes. And all pet policies most likely have a pet fee for your animals -- and many may even have a cleaning charge upon move out.

Finding out about the pet policy is a no-brainer if you live with a dog or cat, or you’re wanting to get one in the near future. After all, you want your pet to be just as comfortable in your apartment as you are. However, it's also a good question to ask on an apartment tour if you don’t own a pet. That way, you know what kinds of animals you might see on an everyday basis. We also recommend asking what amenities the apartment complex offers pets -- like dog parks or free waste disposal bags.

How Will I Pay Rent And Utilities?

20 years ago, rent was usually paid by check at the office. Now, there might be different ways to pay rent. Does the community have a web portal or can I use direct deposit? Can I use my credit card and receive points for my rent? Some complexes might even allow you to pay through popular payment companies like Venmo or PayPal. Asking this question during an apartment tour can be key for those who are frequently out of town or need an easier option for paying rent.

Learning how the complex handles utilities can also save you headaches later on. What utilities are included? Are you able to incorporate utilities in my rent check? Are utilities, such as water, electric, and gas, set by communal use or are they calculated by individual apartments? Do I have a choice on the internet, phone, or cable providers, or do I have to go with the same provider as everyone else in the community? These questions may feel basic, but sometimes the answers are different than you'd expect.

What Amenities Can I Use?

Swimming pool in a JC Hart community

Your Westfield apartment tour should also include a quick tour. During your Westfield apartment tour you should also see the amenities and grounds. Even though an overview of what a community has is nice, you might want to ask more about the details of the apartment community’s amenities.

If you want to exercise in the morning or late at night due to your daily schedule, go ahead and ask about the hours of the exercise center -- and when it’s most often used. Families may want to know what the policy is for children to use the basketball court or pool. If you’re looking for an apartment that’s not only a space to sleep, but a community that enhances your lifestyle, it’s vital to ask amenity questions during your apartment tour. The answers may be the deciding factor between two apartment communities in Westfield.

What Happens If I Need Maintenance?

Bedroom door of an apartment

Before you conclude your apartment tour, make sure that you ask about how maintenance is handled. Maintenance practices can vary wildly, from on-site maintenance to third-party repair that has to be reserved during operating business hours. Emergencies do happen from time-to-time, but it’s how your maintenance requests are handled that can make or break your apartment experience.

When asking about maintenance, it’s good to be thorough. Does the complex have 24-hour on-site maintenance, or can personnel only perform repairs during the usual 9 to 5 business hours? Who do I contact for an urgent repair need? Do they have an online form to complete request maintenance? And how will I be contacted when they are finished? It’s also a good idea to ask what services wouldn’t be performed by maintenance, such as washer/dryer installation or new shelving.

What Is The Parking Situation?

Parking lot at a JC Hart community

When you’re taking your apartment tour in Westfield, it’s good to ask what you do with your car. Do I get an assigned parking spot, or is it first come first serve? Will I receive a sticker or hang-tag for my car, and what if my family has two or more cars? Does my lease include an individual garage or carport? And make sure to ask about the towing policy. The last thing you need is to get your ideal apartment, but realize that you need to circle the block for an hour to snag a curbside parking spot.

Harmony Will Answer All Your Questions During Your Apartment Tour In Westfield

Schedule your community tour with Harmony today, and we’ll answer each of your questions while showing you one of our units. Simply call (317) 795-0224 or click the “schedule a tour” button. And don’t forget to ask your partner or roommates to tag along, as they could ask some questions, too! Can’t make it to the property? Virtual tours are available!

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