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When To Call Maintenance In Your Westfield Apartment

October 08, 2020

Apartment building in Westfield 

Whether you rent a multiple-bedroom, one-bedroom, or studio apartment, it may be less time than you think before you require a repair. But, how do you know when to call maintenance in your Westfield apartment?

Without question, major issues, like HVAC and water leaks, justify a call, but what about minor issues? Do you also report burnt-out lights or fraying carpet? At what point should you fix things yourself? 

Contact Maintenance For Your Westfield Apartment When These Issues Arise

Minor bathroom sink repair.

If you come across a considerable concern – primarily those of a structural nature -- it's commonly covered per your tenant agreement. Here are the most ordinary complications you might experience:

  • Water damage and leaks: If you discover water entering from the apartment above or you experience an overflowing toilet or appliance leading to water damage, notify maintenance promptly.

  • Heating and cooling problems: In the event your air conditioner crashes, or your furnace stops heating, go ahead and call maintenance. Even when it’s nice out, your HVAC should be operational.

  • Plumbing leaks and clogs: If you have a clogged toilet, your first step is to use a plunger. If that doesn't work, call for help. You should also get assistance for sink or shower drips.

  • Insects and unwanted guests: In many cases, pests get in by hitching a ride on your shoes or your pet. But if you have issues with any infiltrating insects and pests -- like cockroaches, mice, or ants – you will likely need your maintenance staff to contact an exterminator.

  • Appliance breakdowns: If your fridge no longer cools or your stovetop fails to heat up, it's time to call maintenance. Major appliances that were there when you moved in should be covered, but anything you brought with you – a coffee machine, microwave, mini fridge – is up to you to repair or replace.

  • Door and window damage: Your entry and sliding patio doors should function as intended. If water infiltration or damage from misuse keeps them from closing easily, they require replacement. Windows should have the same expectations.

  • Drywall, flooring, and other issues: If you find drywall damage or a flooring concern, contact the maintenance team. Fraying or torn carpet may need to be replaced, particularly if a tack is exposed.


What Should You Fix Yourself?

Furnace filter being changed.

Not every problem warrants a call to maintenance. Despite the fact that some property management companies offer aid with a range of small jobs like lightbulb replacement, it’s not always convenient to adjust your schedule for a service for minor jobs. These are some everyday undertakings that you can handle:
  • Lighting: When lights burn out, they could easily be switched out whenever you are able. However, if your light fixture frequently goes through light bulbs, you should reach out to maintenance to see if you have an issue with your electricity. Be sure to ask if maintenance supplies light bulbs if they need to be replaced as specific types are at times required.

  • Toilet and drain clogs: When your toilet won’t flush, your first step is a plunger. You might also require some drain cleaning product to clear the hair out of the drain. For snaking or leaks, call maintenance to prevent pipe damage.

  • Air filters: Unless noted in your renter’s agreement, you're in charge of replacing the furnace filter. Failing to do so will restrict airflow and impact your apartment’s comfort. If you can't see through the filter, it's time for a change. Your maintenance team may provide or change filters for you, so make sure you find out.

  • Keep it Clean: Unfortunately, cleaning your Westfield apartment is your responsibility. And that includes your interior rooms and outdoor patio or balcony areas.


Call Harmony Apartment Homes To Book Your Apartment Tour 

A call to maintenance is a cinch when your apartment community has friendly, knowledgeable staff. Fortunately, you can get the perfect rental with great people at Harmony Apartment Homes. Contact our property team at 317-795-0224 to schedule a tour today!
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