See our COVID-19 updates for Residents, Guests, and Associates. Learn More.

Why You Should Look For 24/7 On-site Apartment Maintenance in Westfield

It just hit midnight, and while you’re cleaning up to go to to sleep, you start to hear a drip, drip drip. Looking up, you notice a water mark on the ceiling that’s ever so slightly getting larger ? Is there an emergency contact for maintenance? How much time will you have to wait until they get there? Is this something that will have to wait until the next morning? Or were you shrewd enough to live in a place with 24/7 on-site emergency apartment maintenance in Westfield?

What Constitutes An Emergency Maintenance Call?

Master bedroom in Westfield apartments.

Luckily, most of your apartment maintenance calls will be routine. You could find that your clogged tub drain demands a little more work than a bottle of Liquid Plumber. Or you accidentally put a dent in the wall while you tried to hang pictures. These can be irritating snafus that can hang on until the next day instead of needing an urgent maintenance call during the dark of night.

Then there are a few repairs that require urgent maintenance. Wait on a leaky pipe and your stuff in your one-bedroom apartment could see serious damage. A malfunctioning fire alarm can keep you -- and your next door neighbors -- awake all night. Emergency services could also be warranted when your air goes out during Westfield’s hot summer days to an automated system, which then goes to an apartment manager, who then contacts a contractor,that then drives over to your home to assess the damage.

The response between the separate methods can seem overwhelming, especially when you’re worried about your safety . If your apartment building has round the clock emergency repair, then someone who can help should arrive there within the hour or at least estimate their time of arrival. That’s so much more amiable than worrying for hours wondering if an outside repairman will show up.

3 Questions To Ask About Maintenance On An Apartment Tour

Exterior view of a Westfield apartment building.

While you tour your apartment and learn about the list of apartment amenities in Westfield, be sure to find out about their maintenance procedures. Specifically, ask these questions:
  • Does your apartment complex employ on-site maintenance workers or do they use contract technicians?

  • Do you request maintenance by online or phone?

  • What is the off-hours maintenance system ? And how long will it take for a real person to help?

These are answers that you should be comfortable with before it’s midnight and you’re watching the apartment flood pouring down from the upstairs unit’s bathtub.

Harmony Apartment Homes Provides 24/7 On-Site Apartment Maintenance

With Harmony Apartment Homes, we want you to always enjoy your apartment home. We staff on-site maintenance technicians that will answer your emergency needs 24/7/365. Just call us at (317) 795-0224 or click the “book a tour” button today!


View Floor PlansLearn More