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Why You Should Want 24/7 On-site Apartment Maintenance in Westfield

August 07, 2020
Patio at North Haven

It just hit midnight, and while you’re going to sleep, you start to feel a drip, drip drip. Looking up, you notice a water mark on the ceiling that’s ever so slightly expanding out. Anxiety sets in as you frantically look to find a pot or bowl to catch the water.

So, what happens now? Is there an emergency contact for maintenance? How much time will you have to wait until they get there? Will you have to wait until normal business hours? Or were you shrewd enough to live in a place with 24/7 on-site emergency apartment maintenance in Westfield?

What Constitutes An Emergency Maintenance Call?

Master bedroom in Westfield apartments.

Luckily, almost all of your apartment maintenance calls will be routine. You might see that your stopped up tub drain demands a more work than a bottle of Drano. Or you accidentally put a dent in the wall while you tried to hang your new TV. These can be irritating snafus that can hang on until the next day instead of needing an urgent maintenance call during the dark of night.

Then there are a few repairs that require urgent maintenance. Wait on a leaky pipe and your furniture in your one-bedroom apartment could see serious damage. A malfunctioning fire alarm can keep you -- and your next door neighbors -- awake all night. Emergency services could also be warranted when your Other apartment companies route your call to an automated system, which then is forwarded to the front-office worker, who then calls a contractor,that then drives over to your home to assess the damage.

The response between the separate situations can seem overwhelming, especially when you’re worried about getting to safety . If your apartment has 24-hour emergency repair, then someone who can help should arrive at your place in minutes or at the very least give you an ETA. That’s so much better than worrying for hours wondering if an outside repairman is coming.

Three Maintenance Questions To Ask On An Apartment Tour

Exterior view of a Westfield apartment building.

While you go on an apartment tour and learn about the list of apartment amenities in Westfield, make sure to find out about the maintenance procedures. Specifically, ask these questions:
  • Does your building employ on-site maintenance or do they use contract technicians?

  • Do you submit maintenance requests by online or phone?

  • What is the off-hours maintenance system ? And how long will it take for a real person to help?

These are answers that you should understand before it’s midnight and you’re watching the apartment flood pouring down from your upstairs neighbor’s bathtub.

Harmony Apartment Homes Provides 24/7 On-Site Apartment Maintenance

With Harmony Apartment Homes, we want you to always enjoy your apartment. We staff on-site maintenance technicians that will fill your emergency needs 24/7/365. Just call us at (317) 795-0224 or click the “book a tour” button today!